Bereavement
Closing a deceased customer account
Credit Card
Add an additional card holder to your credit card account.
Set up or amend a Direct Debit from your HSBC account.
Quickly and easily cancel the automatic monthly repayments to your HSBC Credit Card.
Set up a Direct Debit from your non-HSBC account.
If you send the Direct Debit mandate via the eForm it will take 24 hours to process. Your Direct Debit will be effective from the date of your next statement, provided that your payment date is not within the next three days.
Savings accounts
We know there's a problem at the moment with our forms which means that they may not be accessible to all. We're working hard to fix this. In the meantime, please print and fill in the form using a black pen and in block capitals.
If you’d like these documents in another format such as large print, Braille or audio, you can request this by chatting with one of our agents using our chat service, visiting your local branch, or contacting our Telephone Banking Team.
A multi-purpose form, including help with reactivating an existing HSBC Loyalty ISA
Transfer a stocks and shares ISA into an existing HSBC Loyalty Cash ISA
Standing orders and Direct Debits
Set up or amend a Direct Debit from your HSBC account
Third party access
Allowing another trusted person to operate your account