Help and support
We want to support and guide you, please find more information below that we hope you will find useful.
What Happens to HSBC accounts in debt?
If you need any help or guidance in dealing with debts held with HSBC or you do not think that the estate will be able to repay the borrowing in full
Our commitment to you
Dealing with the estate of a loved one can be difficult. If you're dealing with more than one bank the expectations and experience can differ vastly, making things more complicated
Financial considerations following a bereavement
Assessing your own financial affairs after the death of a loved one
Letting us know
0800 085 1992
or +44 (0)114 252 0249 if you're calling from outside the UK
* Lines are open 8:30am to 6pm, Monday to Friday and Saturdays 9am to 2pm (excluding public holidays).
Notify us online
You can inform us of a bereavement online.
Visit us in branch
Write to us
You can send documents to:
District Service Centre
HSBC UK Bank plc
Harry Weston Road