We strongly recommend that you install IBM Trusteer Rapport security software.
IBM Trusteer Rapport adds valuable security when you log on to HSBC Personal Internet Banking. It checks that you are using the real HSBC website and not a fake. It locks down the link between you and the bank so that fraudsters can't listen in. Finally, it blocks all known viruses that target online banking.
IBM Trusteer Rapport doesn't replace your Personal Internet Banking security details or other protection such as anti-virus software. It works with them to add extra security. It only takes a few minutes to install the software and there is no need to restart your computer.
For more information about how IBM Trusteer Rapport works, for technical support and system requirements, visit IBM Trusteer.
Modern, up-to-date browser software helps protect you against online problems.
You use a web browser to look at websites. It's the doorway to the internet. Examples include Microsoft Internet Explorer, Google Chrome, Apple Safari or the software that is showing you this page now is your current web browser.
Just like any other software, it makes sense to use the latest, most secure web browser. The latest browsers have security features that block fake websites and protect against some viruses (but you still need anti-virus and Rapport for advanced protection).
If you have updated your computer regularly or bought it in the last couple of years, it is likely that you are already using an up-to-date browser. You can check by selecting 'About' on the browser menu. If this is not the case, you may want to get new browser software immediately and update it regularly for maximum protection.