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Travel Insurance

Cover to suit your every need while travelling

Coronavirus update

We’ve decided to temporarily withdraw HSBC travel insurance to new customers. This is so we can focus our attention on existing customers whose travel plans have been disrupted. We’ll continue to keep a close eye on developments and hope we’ll be able to offer new policies again soon.

 

If you’re looking to buy HSBC travel insurance, you won’t be able to get a new quote or buy an HSBC Travel Insurance policy.

 

If you have annual travel insurance with HSBC, you’ll still be able to renew your policy if you think it will meet your travel needs for the year ahead.

 

On 17 March, coronavirus became a ‘known event’ and travel restrictions were put in place.

 

This means any trips booked after this date will not be covered if:

• you need to cancel or come home early and

• the advice against travelling is still in place at the time you’re due to travel.

 

This also applies to trips booked before 17 March to countries and regions where the FCO was advising against travel.

Coronavirus advice

For the latest information, please visit our coronavirus travel guidance page.

Flybe advice

Find out whether you’re covered if you’ve booked with Flybe.

Brexit advice

If you’re not sure about how Brexit might affect your Travel Insurance, check out our easy-to-follow Brexit FAQs.

What's covered?

Standard policy features

Policy limits per person per trip

Excesses per person per incident

Cancellation charges

£5000
£50 (£20 for loss of deposit)
Holiday disruption
£25 for each 24 hr period (£500 maximum)
Nil
Delayed departure
£25 for each 12 hr period (£250 maximum)
£50 for abandonment after 24 hours
Missed international departure
£1000
Nil
Emergency medical and associated expenses
£10,000,000
£50
Hospital benefit
£25 for each 24 hour period (£1,000 maximum)
Nil
Personal accident
£50,000
 Nil
Personal liability
£2,000,000
£50 for incidents arising from the occupation of temporary holiday accommodation
Legal expenses
£50,000
Nil
Optional extras
Baggage cover
£1,500
£50
Winter sports cover
£500 (own equipment)
£50
Golfing cover
£1,500 (own equipment)
£50
Scuba diving cover
Refer to policy booklet
Refer to policy booklet
Business trip cover
Refer to policy booklet
Refer to policy booklet

What's covered?

Standard policy features

Cancellation charges

Policy limits per person per trip

£5000

Excesses per person per incident

£50 (£20 for loss of deposit)

Standard policy features

Holiday disruption

Policy limits per person per trip

£25 for each 24 hr period (£500 maximum)

Excesses per person per incident

Nil

Standard policy features

Delayed departure

Policy limits per person per trip

£25 for each 12 hr period (£250 maximum)

Excesses per person per incident

£50 for abandonment after 24 hours

Standard policy features

Missed international departure

Policy limits per person per trip

£1000

Excesses per person per incident

Nil

Standard policy features

Emergency medical and associated expenses

Policy limits per person per trip

£10,000,000

Excesses per person per incident

£50

Standard policy features

Hospital benefit

Policy limits per person per trip

£25 for each 24 hour period (£1,000 maximum)

Excesses per person per incident

Nil

Standard policy features

Personal accident

Policy limits per person per trip

£50,000

Excesses per person per incident

 Nil

Standard policy features

Personal liability

Policy limits per person per trip

£2,000,000

Excesses per person per incident

£50 for incidents arising from the occupation of temporary holiday accommodation

Standard policy features

Legal expenses

Policy limits per person per trip

£50,000

Excesses per person per incident

Nil

Standard policy features

Optional extras

Policy limits per person per trip

Excesses per person per incident

Standard policy features

Baggage cover

Policy limits per person per trip

£1,500

Excesses per person per incident

£50

Standard policy features

Winter sports cover

Policy limits per person per trip

£500 (own equipment)

Excesses per person per incident

£50

Standard policy features

Golfing cover

Policy limits per person per trip

£1,500 (own equipment)

Excesses per person per incident

£50

Standard policy features

Scuba diving cover

Policy limits per person per trip

Refer to policy booklet

Excesses per person per incident

Refer to policy booklet

Standard policy features

Business trip cover

Policy limits per person per trip

Refer to policy booklet

Excesses per person per incident

Refer to policy booklet

What's not covered?

  • Pre-existing medical conditions of any travellers named on the policy and anyone whose health may affect your decision to take or continue your trip unless accepted in writing by us
  • Any activity on the excluded list in the policy document
  • Missed international departure due to strike if the date of strike is known at the time of booking
  • Winter sports above the 31 days maximum stated on annual policies
  • Business trips which involve manual work or dealing with the public
  • Claims for your death, injury, illness or disability are not covered if they result from you misusing alcohol or drugs.

Please note, all trips must begin and end in the UK*.

Holidays in the UK, Channel Islands or Isle of Man must include a minimum of 2 consecutive nights stay in pre booked accommodation. Please refer to the policy booklet for full Terms & Conditions.

*Excluding Channel Islands and Isle of Man

 

How to make a claim

For details of how and when to make a claim, please visit our travel insurance claims page.

Renewing your policy

If we’ve sent you a letter about renewing your policy and you’d like to discuss, please call 0800 169 4013. Lines are open 09:00 to 17:00 Monday to Friday and 08:00 to 18:00 on Saturdays and 10:00 to 16:00 on Sundays.

Your cancellation rights

You have a statutory right to cancel your policy within 14 days from the day of renewal of the policy or the day on which you receive your renewal documentation – whichever is later.

To cancel your policy, please send a message using this contact form or call the number above.

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