Taking the hassle out of everyday banking

There are so many ways you can bank with us, whether you're at home, in the office or on the go. In this section, we'd like to point out some key features that will help you get things done quickly and easily.

mobile banking tips

Find out how to manage your money on the move with our mobile banking guide.

making payments

Discover all the ways you can make payments to family, friends and organisations.

mobile online statements

Switch to a more secure and convenient way of managing your statements.

customer on the phone looking

Here you will able to access all the most commonly used forms from across our website


Read our online banking guide filled with handy hints and tips.


Find out more about the new method of clearing cheques being introduced across the UK.


This guide explains how we clear cheques, so you know when your money will be ready.


Let us know your current address so we can keep you updated with important information.


If we've asked for ID, use this handy checklist to make sure you know exactly what to bring.


Learn how to let us know you're making a gender change.


Cut down on clutter and get essential updates via email instead.

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If you’ve applied for a product with us and been asked for more information about your finances, you can provide this here.


If you want to close your account, all the ways you can do that are here.


If you find yourself with a dormant or inactive account, here’s some information that will help you put it right.


View and download your correspondence digitally.