Report a problem
If you notice a problem with your HSBC account, get in touch with us straight away.
Received a text?
Get help if you're not sure if it really is from HSBC. See examples of our regular text messages plus a few scam ones to avoid.
Our fraud guide
We want you to be aware of the different ways criminals may try to steal your money.
More help with staying safe online
Get Safe Online
HSBC is a founder sponsor of Get Safe Online, a joint initiative between government, police and business.
Take Five offers straightforward advice to help everyone in the UK protect themselves against financial fraud.
Cyber Aware is a government campaign designed to help you learn how to protect yourself online.